Contact Us
Last Updated: April 25, 2026
Important Notice: MyBookTrip.shop is an independent, third-party travel
consultancy. We are NOT affiliated with any airline, train operator, bus company, or official
travel carrier. Consultancy service fees apply when you engage our advisory services.
Your travel carrier may offer free customer support that you can contact directly.
We're here to help with your travel-related questions and concerns. You can reach our team through any of the methods listed below. Please note that our phone consultancy services are paid — fees will be clearly disclosed before any charge is applied.
📞 Phone
- Number: +1-848-294-6003
- Availability: 24 hours a day, 7 days a week
- Please Note: Consultancy service fees apply for phone advisory sessions. Fees will be disclosed before any charge.
✉️ Email
- Email Address: support@mybooktrip.shop
- Response Time: We aim to respond to all email inquiries within 24–48 business hours.
- Best For: Non-urgent inquiries, documentation requests, refund requests, and complaints.
📍 Mailing Address
- Address: 608 Harvest Wy, Toms River, NJ 08755, USA
- Best For: Formal correspondence and written complaints.
Business Hours
- Phone Support: Available 24/7 (consultancy fees apply)
- Email Support: Monitored during standard business hours (Mon–Fri, 9:00 AM – 6:00 PM EST). Responses within 24–48 business hours.
- Mail Correspondence: Processed during standard business hours.
Complaints & Dispute Resolution
We take all complaints seriously. If you're dissatisfied with our service, please follow these steps:
- Step 1: Contact us by email at support@mybooktrip.shop with the subject line "Complaint" and provide details of your concern.
- Step 2: Our team will acknowledge your complaint within 2 business days.
- Step 3: We will investigate and provide a resolution within 7–10 business days.
- Step 4: If you are not satisfied with our resolution, you may contact your state's consumer protection office or the Federal Trade Commission (FTC) at ftc.gov/complaint.
Refund Requests
To request a refund of our consultancy service fee, please contact us within 7 days of the consultancy session. For full details, please read our Refund Policy.
Company Details
- Business Name: MyBookTrip.shop
- Operated By: Universal Tickets LLC
- EIN: 99-464-2268
- Business Type: Independent Third-Party Travel Consultancy
- Registered In: United States of America