Contact Us
Last Updated: May 16, 2026
Important Notice: MyBookTrip.shop is an independent, third-party travel
consultancy operated by Universal Tickets LLC. We are NOT affiliated with any airline, train operator,
bus company, or official travel carrier. Consultation fee: $49.99 per session.
Fees are disclosed before any charge. Your travel carrier may offer free customer support directly.
We're here to help with your travel-related questions. You can reach our team through any of the methods below. Please note that our phone consultancy services are paid — the fee of $49.99 will be clearly disclosed before any charge is applied.
📞 Phone
- Number: +1 888 890-7165
- Availability: 24 hours a day, 7 days a week
- Consultation Fee: $49.99 per session — disclosed before any charge
- Response Time: Immediate connection with a consultant
✉️ Email
- General Support: support@mybooktrip.shop
- Grievances: grievance@mybooktrip.shop
- Response Time: We respond to all email inquiries within 24–48 business hours
- Best For: Non-urgent inquiries, documentation requests, refund requests, and complaints
📍 Mailing Address
- Address: 608 Harvest Wy, Toms River, NJ 08755, USA
- Best For: Formal correspondence and written complaints
Business Hours & Response Times
- Phone Support: Available 24/7 (consultation fee: $49.99/session)
- Email Support: Mon–Fri, 9:00 AM – 6:00 PM EST. Responses within 24–48 business hours
- Mail Correspondence: Processed during standard business hours. Allow 5–7 business days for postal responses
- Grievance Officer: Acknowledgment within 2 business days, resolution within 7–10 business days
🛡️ Grievance Redressal Officer
If you are dissatisfied with our service, you may contact our designated Grievance Officer directly:
- Name: Mr. David Thompson
- Designation: Chief Compliance Officer, Universal Tickets LLC
- Email: grievance@mybooktrip.shop
- Phone: +1 888 890-7165 (ask for Grievance Department)
- Response: Acknowledgment within 2 business days, resolution within 7–10 business days
For our complete grievance process, see our Grievance Redressal Policy.
Complaints & Dispute Resolution
We take all complaints seriously. If you're dissatisfied with our service:
- Step 1: Contact us by email at support@mybooktrip.shop with "Complaint" in the subject line
- Step 2: We will acknowledge your complaint within 2 business days
- Step 3: Investigation and resolution within 7–10 business days
- Step 4: If unresolved, escalate to our Grievance Officer at grievance@mybooktrip.shop
- Step 5: If still unsatisfied, contact your state's consumer protection office or the FTC at ftc.gov/complaint
Refund Requests
To request a refund of our $49.99 consultancy fee, contact us within 7 days of the session. For full details, read our Refund Policy.
📝 Send Us a Message
Fill out the form below and we'll respond within 24–48 business hours.
Company Details
- Business Name: MyBookTrip.shop
- Operated By: Universal Tickets LLC
- EIN: 99-464-2268
- Business Type: Independent Third-Party Travel Consultancy
- Registered In: United States of America
- Consultation Fee: $49.99 per session